Privacy Policy

Last Updated: 18 March 2025

Introduction

TreeStumpGrinderHire.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.treestumpgrinderhire.com, including any other media form, media channel, mobile website, or mobile application related or connected to it.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Information You Provide to Us

We may collect information that you provide when you:

  • Register on our website
  • Submit a search query
  • Contact listed businesses through our platform
  • Complete forms or surveys
  • Subscribe to our newsletter
  • Contact our customer service

This information may include:

  • Name and contact details (email address, phone number)
  • Location information (to find nearby hire services)
  • Enquiry details and requirements for stump grinding services

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Access times
  • Pages viewed

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To operate, maintain, and provide our website features and services
  • To connect you with tree stump grinder hire businesses
  • To respond to your comments, questions, and requests
  • To send you technical notices, updates, security alerts, and support messages
  • To improve our website functionality and user experience
  • To understand usage patterns and optimize our services
  • To detect, prevent, and address technical issues

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal information based on the following legal grounds:

  • Consent: When you explicitly agree to our processing activities
  • Legitimate interests: Where processing is necessary for our legitimate business interests
  • Contractual necessity: To perform a contract we have with you
  • Legal obligation: To comply with legal requirements

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following situations:

  • With service providers who perform services on our behalf
  • With hire businesses when you contact them through our platform
  • To comply with legal obligations
  • To protect and defend our rights and property
  • With a successor in the event of a merger, acquisition, or business transfer

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • Right to access – You have the right to request copies of your personal data.
  • Right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • Right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at privacy@treestumpgrinderhire.com.

Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete this information.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: questions@treestumpgrinderhire.com